Terms + Conditions

Return Policy

Unfortunately, we do not accept returns as these are food items. If you have any issues or questions with your order, please feel free to reach out to us at ScratchBakingCoNY@gmail.com

Subscription shipping Information

Our subscription kits will ship on the first week of every even numbered month. February, April, June, August, October and December.

If you order your subscription on a month that a kit does not ship, it will ship on the first week of the following month.

Subscription Cancellations

Subscription cancellations must be processed prior to the 25th of each odd numbered month by 12:00 PM EST. If cancellation outreach is received before the 25th the next upcoming charge can and will be canceled.

Requests must be time stamped via email prior to the 1st of every numbered month. Email us at ScratchBakingCoNY@gmail.com.

Refunds on Subscriptions

Refunds on 3 Kit Subscriptions can only be refunded or canceled within 120 days of original purchase. If cancellation or refund request is requested outside of 120 days no refunds can be executed however shipments can be canceled and moved to the next quarter.